amanLegal Notice
We at aman do not offer our services in jurisdictions where online wagering is prohibited by law. Our platform is available only in regions where local regulations permit online gaming and entertainment. This legal notice sets out the boundaries of where and how we operate, your responsibilities as an account holder, and how aman complies with applicable legal frameworks.
Users are solely responsible for verifying that their own jurisdiction permits access to and use of aman before creating an account or depositing funds. We do not target users in prohibited regions, and we reserve the right to restrict access if we detect activity from jurisdictions where our services are not permitted. If you are unsure whether aman is available in your area, we encourage you to contact local authorities or consult our support team in English before joining.
This page covers our service availability policy, account eligibility requirements, your legal obligations, data protection principles, and how to contact aman for legal or compliance inquiries. We frame our operations around transparency and jurisdictional respect—our role is to provide a service where law permits, and your role is to ensure your participation is lawful in your own region.
Service availability and jurisdiction policy on aman
We at aman operate on a clear principle: our services are available only where applicable law permits. This means we do not operate in, and do not knowingly provide access to, any jurisdiction where online gaming or sportsbook betting is explicitly prohibited or restricted. The burden of verifying legal access rests with the player, not with aman.
If you access aman from a jurisdiction where our services are prohibited, or if you misrepresent your location, we reserve the right to suspend or terminate your account immediately and forfeit any outstanding balance. We use geolocation tools and account verification data to monitor for prohibited-jurisdiction access. This is not a matter of enforcement against the player—it is a matter of compliance with the laws of the regions in which we operate.
Our aman service is jurisdiction-agnostic in design but jurisdiction-conscious in operation
We build aman to be accessible from supported regions. We support local payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) that are available throughout Indonesia and other supported jurisdictions. However, the fact that we support these payment methods does not mean we are licensed or authorised to operate in every region where these methods are used. Local gaming laws vary widely—some regions permit regulated online gaming, others prohibit it entirely. It is your responsibility to know your own region's law.
Account eligibility on aman
To open an account with us at aman, you must:
- Be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher)
- Be a resident of or physically located in a jurisdiction where online gaming is not prohibited by law
- Not be a resident of or located in any jurisdiction where aman is explicitly banned or where the operator holds no legal licence
- Provide truthful information during account registration and KYC verification
- Accept full responsibility for verifying that your participation complies with local law
- Not hold a position at aman (we do not permit employees or their immediate family to hold player accounts)
If any of these conditions are not met, you are not eligible to hold an account on aman. We perform KYC verification to confirm age and identity; we also use geolocation and payment-method data to identify prohibited-jurisdiction access. Violation of eligibility requirements may result in account closure and balance forfeiture.
Your legal obligations as an aman player
By opening an account on aman, you represent and warrant that you have verified that your participation is lawful in your own jurisdiction. You acknowledge that aman is not responsible for verifying local law on your behalf—that responsibility is entirely yours. If you later discover that your jurisdiction prohibits online gaming or specifically prohibits aman, you must cease use immediately and contact our support team.
You agree to indemnify and hold harmless aman from any legal action, fine, or penalty arising from your violation of your own jurisdiction's gaming laws. If you access aman from a prohibited region, any resulting legal consequences are your sole responsibility. We will cooperate fully with law enforcement in your jurisdiction if required, and we will disclose account information to authorities as legally mandated.
Jurisdiction-specific restrictions during holidays
During certain holidays (Idul Fitri, Idul Adha, Imlek, etc.), some jurisdictions impose temporary restrictions on online gaming or financial transactions. We may temporarily restrict access or suspend certain features during these periods to comply with local law. We will notify affected users via email.
Data protection and privacy on aman
We at aman protect your personal data in accordance with international data-protection standards and applicable laws in the jurisdictions where we operate. Your account information, payment details, identity documents (uploaded during KYC), and transaction history are encrypted and stored securely. We do not sell or share your data with third parties for marketing purposes.
We retain your data for the duration of your account and for a minimum of 5–7 years after closure, as required by anti-money-laundering and financial-record regulations. We may disclose your information to law enforcement, regulatory authorities, or financial institutions if legally required. Our full data-protection practices are detailed in our Privacy Policy
Dispute resolution and legal contact on aman
If you have a legal concern, compliance question, or dispute with aman that our standard support team cannot resolve, you may escalate to our legal team. You can reach our legal enquiries address via email through the Contact section of your aman account or by visiting our About us page for official contact information.
Any dispute or legal claim arising from your use of aman is governed by the laws of the jurisdiction in which aman is registered and operated. You agree to submit to the jurisdiction of the courts in that jurisdiction and to pursue resolution through negotiation and mediation before initiating formal legal action.
Compliance and future updates to this legal notice
We at aman monitor changes to gaming laws across the jurisdictions we serve. If local law in any region changes in a way that prohibits our services, we will cease operations in that region immediately and notify affected users via email. We will never knowingly operate in violation of local law.
This legal notice may be updated at any time to reflect changes in law, our operating model, or our service area. We will post all updates on this page and notify affected users via email. Your continued use of aman after any update constitutes acceptance of the updated legal terms.
For clarification on any part of this legal notice, or if you have concerns about the legality of aman in your jurisdiction, please contact our support team or visit our Terms & Conditions and Privacy Policy pages for complete information. We are committed to operating transparently, respecting local law, and providing a safe, compliant service to users in all supported regions where our operations are authorised by law.